The Human Resources (HR) Generalist is an intermediate level position responsible for the delivery of day-to-day HR support in coordination with the Human Resources team. The overall objective of this role is to provide a broad range of HR services to client groups within Citi.
Responsibilities:
- Deliver HR services and build capabilities to drive organizational performance through individuals and managers, as well as possess the mindset to increase process effectiveness and efficiency
- Responsible for HR delivery and implementation across the employee lifecycle
- Partner with business managers to resolve Employee Relations (ER) issues, ensuring appropriate actions are taken and risks are assessed
- Ensure escalated client/employee issues are resolved with urgency, and employment policies and practices are interpreted consistently
- Work with all key stakeholders including, HRA, manager, employee, Employee Relations (ER), Legal, as well as build and maintain partnerships to foster trust and accountability
- Resolve moderately complex HR issues conferring with managers when necessary
- Assist progressively larger or more complex employee populations and participate on company projects
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
Qualifications:
- 3-5 years of relevant experience
- Preferable coming from Real Estate and Development Company
- Working knowledge of industry standards and practices
- Proficient in Microsoft Office and PeopleSoft
- Demonstrated analytical skills and all facets of HR
- Consistently demonstrates clear and concise written and verbal communication
Education:
- Bachelor's degree/University degree or equivalent experience