The Opportunity
Join our Acceleration Center Manila and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You'll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We'll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.
As a Human Capital Operations Senior Associate, you will play a pivotal role in managing the people lifecycle and handling day-to-day operational tasks related to employee management. This includes overseeing employee onboarding, offboarding, payroll, benefits administration, and compliance with labor laws. Within our Internal Firm Services practice, you will be the primary HR point of contact, resolving inquiries and supporting HR processes to efficiently support our workforce.
As a Senior Associate, you will focus on building meaningful relationships and managing complex situations. You will leverage your skills to navigate ambiguity, anticipate the needs of your teams, and deliver quality outcomes. This role requires you to develop a deeper understanding of the business context and how it is evolving, using critical thinking to break down complex concepts and generate innovative solutions.
In this role at PwC Acceleration Center Manila, you will be part of a team of problem solvers, helping to address complex business issues from strategy to execution. Your ability to respond effectively to diverse perspectives and uphold professional standards will be crucial in maintaining the smooth operation of HR processes and systems.
Responsibilities
- Managing the employee lifecycle, including onboarding, offboarding, and payroll administration
- Handling employee inquiries and resolving issues in line with HR protocols
- Utilizing HR software to streamline human resources service delivery
- Maintaining compliance with labor laws and regulations
- Supporting the administration of employee benefits and absence management
- Collaborating with teams to enhance HR processes and systems
- Analyzing data to inform insights and recommendations for HR strategies
- Upholding professional and technical standards in all HR operations
- Facilitating teamwork and collaboration within the HR department
- Navigating complex situations to deliver quality HR services
What You Must Have
- Bachelor's degree
- At least 3 years of relevant working experience
- Oral and written proficiency in English required
What Sets You Apart
- Preference for at least one of the following fields of study: Measurement, Data Science, Industrial-Organizational (I/O) Psychology, or a related field
- Navigating complex situations with critical thinking skills
- Utilizing HR software for efficient service delivery
- Handling confidential information with discretion
- Developing meaningful client relationships and connections
- Interpreting data to inform insights and recommendations
- Excelling in teamwork and collaboration within diverse environments
