Hub Coordinator - Operations, SPX Express (Benguet)

Shopee

3-5 Years

Philippines, Manila

Posted 20 hours ago
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Job Description

Job Description:

Assist in day-to-day hub operations (both first and last mile activities), including parcel inbounding, sorting, rider dispatch, receiving in-transit parcels, and inventory management.
Support monitoring of hub performance by ensuring high productivity and efficient achievement of Hub KPIs.
Create, review, and validate Hub reports.
Assist the Customer Support team with call-outs to resolve customer escalations.
Implement process improvement initiatives and projects to enhance hub productivity.
Handle payment transactions and associated payment processes.
Coordinate with agency coordinators to oversee agency teams.
Perform other tasks as required to support hub operations

Requirements:

Bachelor's Degree Holder
At least 3 years related experience in Logistics, Warehouse and Distribution. Experience in e-commerce fulfillment is an advantage.
Has held a leadership role preferably in a warehouse or hub environment
Experience in payments processing or similar function
Intermediate proficiency in Microsoft Office (Word, Excel and Powerpoint)
Willing to be assigned anywhere in the designated Cluster
Able to do shift work depending on agreed team schedules
Must have a continuous learning mindset able to do administrative and other tasks in hub operations

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About Company

Shopee

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 151762947

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