HRGA Operations Manager

Key Responsibilities

1. Recruitment Control

• Track recruitment TAT (time-to-hire) for key roles
• Identify and resolve bottlenecks in the hiring process
• Ensure timely onboarding of critical positions

2. Payroll Supervision

• Review payroll calculation logic (not process manually)
• Ensure accurate and timely payroll release by C&B team
• Flag and correct recurring errors

3. Compliance & Process

• Review completeness of employee documents: onboarding, transfer, promotion, offboarding
• Ensure DOLE and company policy compliance across all HR transactions

4. Daily Administration Supervision

• Oversee GA (General Affairs) team and 2 HR Coordinators
• Ensure smooth logistics and administrative support for the office

5. HR Operations Data Analysis

• Consolidate recruitment, offboarding, and attendance data monthly
• Produce monthly HR operations report for HR Director

6. Labor Case Supervision (ER Ownership)

• Monitor C&B team's progress on labor dispute cases
• Ensure procedural compliance (due process, DOLE requirements)
• Serve as escalation point for complex ER cases

Qualifications

• Experience 5–8 years in HR, with at least 3 years as a manager overseeing HR operations. Core Skills: Recruitment, TAT management, payroll review, DOLE compliance, ER/labor case supervision.
• Leadership: Proven experience managing teams (GA, coordinators, or C&B staff). Able to consolidate and analyze HR metrics (attendance, turnover, TAT).
• Language: English and Filipino (Tagalog required for DOLE/ER matters)
• Mindset: Detail-oriented, process-driven, proactive in fixing problems, comfortable with occasional overtime