HRBP Manager

Say hello to opportunities.

If you're looking to be part of what's next in communication, you're in the right place.

At RingCentral, we believe the best customer experiences happen when humans and AI work together. Our agentic voice AI portfolio-AIR, AVA, and ACE-brings together automation, assistance, and insights across the entire conversation lifecycle. The result More seamless, intelligent experiences for businesses everywhere.

With $2.5B+ in ARR and $250M invested in R&D annually, we're building the future of AI-powered business communications.

This is where you and your skills come in. We're currently looking for: HR Business Partner Manager

We are looking for a strategic and people-centric HR Business Partner Manager to serve as a vital link between our human capital strategy and business objectives. In this role, you won't just do HR-you will act as a consultant, coach, and strategist for our leadership teams, ensuring our people are empowered to deliver their best work.

Key Responsibilities:

Strategic Advisory: Act as a dedicated consultant to line management, providing expert guidance on organizational design, career development, and performance management.

Change Management and Transformation:Lead organizational transformations and changes, including mergers and acquisitions, and small to large-scale culture shifts. Guide teams through ambiguity and organizational restructuring.

Employee Relations & Advocacy:Lead and resolve complex employee relations cases. You will be responsible for conducting thorough, objective investigations that uphold our values and legal standards. Through proper organizational discipline, proactively build a culture that prevents such cases from occurring in the first place

Data-Driven Solutions:Partner with HR Centers of Excellence (COE) to analyze trends and metrics. You will transform data into actionable solutions, programs, and policies that improve retention and engagement.

Operational Excellence:Maintain an expert-level pulse on labor laws and regulatory requirements to mitigate risk. You will collaborate closely with Legal partners to ensure seamless compliance.

Performance Coaching: Provide day-to-day coaching and counseling to managers, helping them navigate disciplinary actions and high-level talent development.

Talent Strategy & Succession Planning:Develop and/or implement robust succession plans and identify High Potential (HiPo) talent/s to ensure long-term business continuity.

To succeed in this role you must have experience in:

• Tenure: 8-10 years of progressive HR experience, specifically within HR Generalist and Organizational Development (OD) functions.

• Labor Relations Expertise:Extensive experience navigating complex labor relations and compliance landscapes.

• Scale: Proven track record of managing a headcount of at least 500+ FTEs.

• Systems Fluency:Deep familiarity with Workday (or similar HRIS), payroll processes, and timekeeping software.

• Education: Bachelor's degree required a Post-Graduate Diploma or Master's Degree is highly preferred.

Desired Qualifications:

• Influence & Communication:Ability to articulate complex HR strategies to diverse stakeholders and executive leadership.

• Adaptability:Comfortable working a Night Shift schedule to align with global business units.

• Work Setup:Willingness to work a hybrid schedule (10-11 days per month on-site at our Cubao or Ortigas offices).

What we offer:

• Comprehensive HMO package (medical and dental)

• Personal Time Off Leaves

• Quarterly Performance Bonus

• Employee Assistance and Wellness Programs

RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by BuiltIn, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.

About RingCentral/Acquire BPO

Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations across the Philippines, Australia, the Dominican Republic, and the US, as well as from comprehensive Work-from-Home environments, where client-permitted. We are one of the fastest-growing BPO companies and Australia's largest outsourcer to the Philippines.

We have 15 years of experience delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education, and retail. We're recognized as being Safe, Flexible, and Innovative, giving our clients the capability to Outsource with confidence.

As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates to join our team and partner with one of the biggest cloud communications companies in the world - RingCentral. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.

Acquire BPO is an equal-opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

By completing your application for this role, you:

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