HR Shared Services - Junior Associate (Hybrid - start ASAP)

We are looking for a Junior Associate – HR Shared Services to support day-to-day HR operations and provide efficient, accurate, and timely services to employees. The role will support HR transactions, employee records, HR systems, and process improvement initiatives while ensuring data accuracy, privacy, and quality service delivery.

Work Location: Taguig City

Work Setup: Hybrid (1-2x a week RTO)

Work Shift: Night Shift

Contract Duration: 6 months (extendable depending in performance and client needs)

Key Responsibilities:

• Perform day-to-day HR Shared Services operations in line with service standards and processes.
• Handle employee inquiries, HR transactions, and HR systems-related support.
• Maintain accurate and confidential employee records and data.
• Monitor assigned tasks and ensure timely and accurate completion of trackers.
• Support HR and office-wide projects and process improvement initiatives.
• Identify opportunities to improve team efficiency and service delivery.
• Collaborate with HR teams, HR systems teams, and other stakeholders.
• Provide professional and responsive customer service to internal employees.

Qualifications:

• Bachelor's degree required.
• Experience in HR Shared Services is highly preferred.
• Strong written and verbal communication skills.
• Good organizational and time-management skills, with the ability to prioritize workloads.
• Self-motivated, adaptable, and able to work independently or as part of a team.
• Strong attention to detail and a customer-focused mindset.
• Working knowledge of Microsoft Excel and Word is preferred.