HR Shared Service Manager - Employee Relations (US)

Role Overview:

We are seeking an experienced Employee Relations Manager (HR Shared Service) to serve as the

subject matter expert and advisory partner for our US operations. Based in the Philippines, you will

directly manage and execute end-to-end employee relations cases for the US market-including

complex workplace investigations, grievances, performance management, and involuntary exits.

This role bridges regional operations with US business needs, ensuring strict policy application,

legal compliance, risk mitigation, and proactive guidance for US leaders and HR Business Partners.

Requirements:

• Experience: 8+ years of progressive HR experience, with at least 3-5 years in a Lead or
• Manager role specializing in US Employee Relations.
• US Market Expertise: Direct, hands-on experience handling US employment law context,
• workplace investigations, state-level compliance nuances, and exit management OR

*Experience supporting ER/LR matters across NA, APAC, EMEA, or global markets.

• Location & Working Hours: Based in the Philippines with flexibility to work aligned hours
• with US time zones (e.g., EST/PST).
• Skills: Strong conflict resolution, root-cause investigation, executive communication, and
• cross-border stakeholder management skills.