Role Overview:
This role will oversee the Philippine-based team while also managing Australian recruitment activities. The successful candidate will help ensure that the offshore team is well-supported, engaged, and performing effectively, while also driving recruitment activities for client operations.
This is a hands-on and highly collaborative role that requires someone who can work independently, communicate confidently with Australian stakeholders, and manage both HR and recruitment responsibilities.
Key Responsibilities
Part 1 | Philippine Team Management
- Manage the offshore team's KPIs, HR, and professional engagement
- Performance management, end-of-day reports, and dashboarding
- Manage annual leave, sick leave, and offboarding when needed
- Monthly timesheets for local and international staff
- HR record management and training matrix
- Staff engagement activities and culture initiatives
- Monthly HR and recruitment reporting
- Your conduit between Client and Sysgen
Part 2 | Australian Recruitment & HR
- Manage Australian recruitment: screening, advertising, and headhunting
- Source and headhunt AU candidates via LinkedIn and other platforms
- First point of contact for AU recruiters; manage AU recruitment agents
- Onboarding and offboarding of Australian staff
- Screen candidates and complete reference checks
- Manage ad placements on Seek and similar job boards
- HR items, training, and record management
Key Requirements
- Strong written and verbal English communication skills
- Proven experience in HR, recruitment, or talent acquisition
- Experience working with Western businesses, particularly Australia, New Zealand, UK, or Canada
- Strong organizational and coordination skills
- Ability to manage multiple priorities and work independently
- Confident in communicating with senior stakeholders, candidates, and recruitment partners
- Strong attention to detail and ability to maintain accurate records
Preferred Qualifications
The following experience would be an advantage but is not required:
- Knowledge of Australian employment law, Fair Work, and award interpretation
- Previous experience working directly with Australian companies or clients
- Experience in the construction or mining industry
- Experience managing offshore or remote teams
Key Tools
- Employment Hero
- LinkedIn
- Seek and other recruitment/job board platforms
- Microsoft Office
- Microsoft Copilot
