WORK SET-UP: Fully onsite (BGC, Taguig)
WORK SCHEDULE: Dayshift (9AM to 6PM - will also be doing sliding shift to accommodate the UK operations)
Job Summary:
We are seeking an organized and proactive HR Operations Specialist (Business Partner) to deliver high-quality HR operational support, employee lifecycle services, engagement initiatives, and office management. You will serve as the first point of contact for employee queries, ensuring a seamless and positive experience while maintaining compliance and operational excellence. This role will also work closely with HR leadership and cross-functional teams to streamline processes, enhance engagement, and foster a productive and welcoming workplace environment.
Key Responsibilities:
- Provide first-line support to employees and managers on HR policies, procedures, and general inquiries.
- Maintain accurate and up-to-date employee records in the HRIS and support reporting requirements.
- Coordinate and execute employee engagement activities such as wellness programs, recognition initiatives, and team events.
- Support internal communications and gather feedback to enhance employee experience.
- Oversee daily office operations, including facilities, supplies, and vendor coordination.
- Ensure the workplace environment is safe, organized, and conducive to productivity.
- Collaborate with IT and facilities vendors to resolve employee workspace issues.
- Assist in policy reviews and contribute to the development of HR documents, templates, and guidelines.
- Support HR projects, including process improvements, compliance audits, and training initiatives.
- Identify challenges, escalate issues when needed, and propose solutions to leadership.
- Leverage data and employee feedback to drive continuous improvement efforts.
Qualifications & Skills:
- Bachelor's degree in any discipline (HR, Business Administration, Psychology, or related fields preferred).
- Proven experience in HR operations, employee services, or office management (Experience in HR Generalist is highly preferred).
- Strong knowledge of local labor laws and HR compliance requirements.
- Excellent communication skillsconfident, approachable, and effective in both written and verbal interactions.
- Ability to build trust and maintain strong relationships across all organizational levels.
- Detail-oriented, highly organized, and able to prioritize tasks effectively.
- Problem-solving mindset with the ability to remain composed in challenging situations.
- Flexible, adaptable, and proactive in driving change and process improvement.
- High integrity, professionalism, and a collaborative spirit.
Preferred Experience:
- Providing HR support across the employee lifecycle.
- Coordinating engagement and wellness initiatives.
- Managing office operations and vendor relationships.
- Handling employee queries and resolving issues efficiently.
- Using data insights to improve processes and decision-making.
- Drafting and reviewing HR policies and communications.
- Supporting HR-related projects and organizational change initiatives.
- Working effectively with cross-functional teams.
- Experience working in a start-up environment or company is highly preferred.
