HR Operations Manager (Silang, Cavite)

About Us: At DHL, people mean the world to us. That's why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world. Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services for our customers – helping them deliver better results everyday.

Key Responsibilities:

1. HR Leadership & Strategy

• Lead and implement HR programs aligned with business objectives.
• Partner with management on workforce planning, organizational development, and talent strategies.
• Drive employee engagement, retention, and HR service excellence.

2. Talent Acquisition & Workforce Planning

• Oversee recruitment, onboarding, and staffing activities.
• Collaborate with leaders to meet current and future workforce requirements.
• Monitor hiring effectiveness and improve recruitment processes.

3. Employee Relations & Performance Management

• Manage employee relations, investigations, disciplinary actions, and conflict resolution.
• Ensure consistent application of company policies and labor practices.
• Support managers in performance management, coaching, and employee development.

4. Learning & Organizational Development

• Lead training, leadership development, succession planning, and career development programs.
• Support organizational change and continuous improvement initiatives.

5. Compensation, Benefits & Rewards

• Oversee compensation, benefits, and employee recognition programs.
• Ensure programs remain competitive, compliant, and aligned with business needs.

6. Compliance & HR Operations

• Ensure compliance with labor laws, company policies, and regulatory requirements.
• Manage HR records, audits, and risk mitigation activities.
• Monitor HR metrics and drive process improvements through data analysis and automation.

Educational Qualifications

• Bachelor's Degree in Human Resources, Psychology, Business Administration, Organizational Development, or a related field.
• Master's Degree in Human Resources, Business Administration, or a related discipline is an advantage.

Experience Requirements

• Minimum of 5-10 years of progressive Human Resources experience.
• At least 3-5 years in a managerial or senior supervisory HR role.
• Experience managing multiple HR functions including recruitment, employee relations, compensation and benefits, training, and performance management.
• Experience supporting large operations, manufacturing, logistics, distribution, or corporate environments.
• Proven experience in handling labor and employee relations, workforce planning, and organizational development initiatives.
• Experience leading HR transformation, engagement, and change management programs.