HR Operations Manager

Lead the HR Operations That Keep Our Business Moving.

At BTI Payments (Philippines), we're transforming the way HR supports the business - strengthening our team, modernizing our people practices, and creating a better employee experience along the way.

We're looking for an experienced HR Operations Manager who's both a strong people leader and a hands-on operator. You'll own the full employee lifecycle, lead a small HR team, and ensure HR services are delivered accurately, and efficiently.

What You'll Do

• Lead HR operations from onboarding to offboarding.
• Manage end-to-end recruitment.
• Oversee payroll, compensation, and benefits.
• Ensure consistent application of HR policies and labor regulations.
• Handle employee relations and investigations.
• Maintain accurate HRIS data and reporting.
• Coach your team and improve how things get done.
• Identify operational risks and recommend process improvements.
• Work with business leaders to make HR service even better.

What We're Looking For

• Bachelor's degree in HR, Psychology, Behavioral Science, Business Administration, or related field.
• 8+ years of HR experience, including 3+ years in a supervisory or managerial role.
• A proven track record of leading teams, driving accountability, and delivering operational excellence.
• Strong background in recruitment, employee relations, comp & benefits, payroll, and labor compliance.
• Experience working with HRIS platforms.
• Sharp analytical skills and an eye for detail.
• Someone who genuinely enjoys making processes better.

Why Join BTI Payments PH

We're in the middle of transforming HR at BTI Payments, and this role will play a key part in that journey. Working closely with the Head of HR and Administration, you'll lead the day-to-day HR operations, develop a high-performing team, and help drive continuous improvements that strengthen how HR supports the business.

Candidates who can start within a short notice period are preferred, although we welcome applications from all qualified candidates.

Only shortlisted applicants will be contacted for the initial screening. We truly appreciate everyone who applies, even if we're not able to respond to each one individually.