HR Master Data and Reporting Manager

We are seeking an experienced HR Master Data & Reporting Manager to oversee workforce data management, reporting, and analytics within a regional HR Shared Services environment.

This role is responsible for maintaining the accuracy and integrity of employee and organizational data, delivering reliable performance reports and insights, and ensuring effective coordination between HR Operations, Payroll, and regional teams.

The role will also lead a team of HR data and reporting professionals and drive consistent data management practices across multiple markets.

Key Responsibilities:

HR Master Data and Governance

• Lead the management and governance of employee and organizational master data across multiple regions.
• Ensure HR data is accurate, complete, consistent, and maintained according to established standards.
• Monitor data quality and identify opportunities to strengthen controls and reduce errors.
• Oversee high-volume and complex employee data changes handled by the HR data team.

Reporting and Analytics

• Own HR operational reporting, dashboards, and performance scorecards.
• Analyze trends, identify key issues, and translate data into actionable insights for leadership.
• Prepare regular management reports covering service performance, volumes, quality, and operational trends.
• Partner with regional stakeholders to ensure reporting is accurate and delivered on time.

HR Systems and Data Management

• Ensure effective use of HR systems as the primary source of workforce information.
• Oversee data consistency between HR systems and downstream platforms, particularly Payroll.
• Partner with HR Technology and other stakeholders to resolve data discrepancies and system-related issues.

Stakeholder Management

• Work closely with HR Operations, Payroll, regional HR teams, and other stakeholders to address data and reporting concerns.
• Lead regular performance discussions with regional teams and ensure key risks and issues are appropriately escalated.
• Promote consistent data management practices across different markets.

Team Leadership

• Lead, coach, and develop a team of HR Master Data, Reporting, and Data Privacy specialists.
• Ensure appropriate workload distribution, regional coverage, and team capability.
• Establish clear expectations around data quality, reporting accuracy, and service delivery.

Qualifications & Experience:

• Bachelor's degree in Human Resources, Business, Information Systems, Data Analytics, or a related field.
• 8-10+ years of experience in HR Operations, HR Shared Services, HR Master Data, Reporting, or a related function.
• At least 5 years of proven people management experience, preferably managing teams in a regional or global shared services environment.
• Strong knowledge of HR master data management, data governance, and reporting.
• Hands-on experience with SAP SuccessFactors and ServiceNow is required.
• Strong analytical and problem-solving skills, with the ability to identify trends and root causes.
• Experience working closely with Payroll and HR Operations teams.
• Strong stakeholder management and communication skills.
• Experience with Power BI or other reporting/BI tools is an advantage.