- Join a globally recognized brand with strong values
- Grow your career in a people‑focused, high‑performance environment
About Our Client
The hiring company is a large organization, known for its innovative approach and commitment to excellence. With a focus on delivering cutting-edge solutions, the company values a collaborative and results-driven work environment.
Job Description
- Provide strategic HR leadership aligned with business goals in a BPO/shared services environment
- Act as a trusted advisor to executive and leadership teams on people, culture, and labor matters
- Lead talent acquisition, workforce planning, and retention strategies at scale
- Drive employee engagement, culture, DEI, and CSR initiatives across the organization
- Oversee learning, leadership development, performance, and succession planning
- Ensure HR operations excellence, including compliance with Philippine labor laws and DOLE requirements
- Lead payroll, compensation, benefits, and annual salary review processes
- Champion wellness, health & safety, and employee wellbeing programs
- Leverage people analytics and HR technology to inform decision‑making
- Lead change management, HR transformation, and continuous improvement initiatives
- Manage HR budgets, governance, and risk, including InfoSec, QMS, and environmental compliance
- Collaborate closely with regional and global HR stakeholders, including Australia‑based leadership
The Successful Applicant
A Successful HR Director Should Have
- Senior HR leadership experience within a BPO, shared services, or large‑scale operations environment
- End‑to‑end HR expertise, including talent acquisition, employee relations, compensation & benefits, L&D, and HR operations
- Strong knowledge of Philippine labor laws with hands‑on experience managing DOLE cases and disciplinary matters
- Proven ability to lead and develop large HR teams and operate at both strategic and hands‑on levels
- Experience partnering with senior leaders and C‑suite stakeholders, ideally within a multinational or matrixed organization
- Demonstrated capability in HR transformation, change management, and people analytics
What's on Offer
- Full‑time, permanent role | Hybrid setup (3 onsite, 2 WFH)
- Competitive base salary + performance incentive
Contact: Amanda Lazo
Quote job ref: JN-042026-6988271
