Job Description

JOB IDENTIFICATION

Position Title: HR Coordinator

REPORTING RELATIONSHIPS

Reports To: Rashmita Bhandari
Supervises: N/A
Interfaces With: N/A

DETAILS OF DUTIES AND RESPONSIBILITIES

ABOUT THE ROLE

The HR Coordinator is a dedicated and detailed go-to-hr-person to support Philippine operations in human resource organization.This role serves a key role in the HR organization and requires an individual who can deliver excellent tactical day-to-day (but not insignificant) operations related to HR Operations and HR Administration.

HR Administration and Recruitment:

Partnering with the Talent Acquisition team to ensure a smooth and seamless onboarding process for new hires.
Manage the onboarding procedures such as pre-employment activities, orientation until probationary period
Works closely with Facilities and Admin, Finance, IT Departments to facilitate the employee onboarding process; ensuring all new hires are properly set-up with all necessary accounts, equipment, and access prior to their first day.
Assist HR in drafting employee notices such as but not limited to:
Regularization/End/Extension of probationary period
Bank endorsement for termination of account for exiting employees
Bank endorsement for creation of accounts for new employees
Manage the offboarding process for employees leaving the organization, including employee records management, processing paperwork, and confirming that all company assets are returned.

Benefits Administration:

Ensures speedy resolution of employee concerns related to benefits administration, claims, hospitalization. Liaise with the group insurance providers for employee claims.
Handles statutory benefits and regulatory compliances related to employee government benefits (SSS, Pag-ibig, Philhealth, and BIR).
Monitors government loan applications from employees
Handles company initiated benefits and ensures 100% service delivery to the employees. This will not be limited to the company HMO, health insurances, allowances and other benefits.
1. Timekeeping and Payroll Administration:

Attendance and Leave management.
Collates timesheets from business unites every cut-off for payroll submission.
Partners with the Payroll Team for the payroll processing, report generations, all related payroll entries for employees and leavers
Supports the complicated and escalated cases related to timekeeping and payroll challenges.
1. HR Systems and Management Reports:
Manages the HR JIRA Ticketing System and ensures PH HR adheres to the strict TAT response and closure indices for the tickets lodged by employees.
Partners with the HR COEs on HR Systems and Reporting, HR Analytics, Learning and Development System, Lever for Talent Acquisition
Utilizes Human Resources Information Systems (HRIS) to maintain employee records, maintains accurate employee records in HR Systems, HR Team Channel for the P-Files, ensure confidentiality and compliance and generate management reports.
Handles HR hub profile changes, additions, revisions on employee profile and employment information

QUALIFICATION STANDARDS
1. Required Qualifications:

Graduate of HR or any related course.
At least 2 years HR and Recruitment Administration experience.
Works in a well-organized manner and is keen to details.
Familiarity with Philippine governmental reporting requirements (SSS, HDMF, Philhealth, BIR)
High level of confidentiality in dealing with sensitive information.
Familiar with HR operating system will be a plus point.
IT savvy