HR Business Partner

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

In this Role, you'll get to

• Partner with business leaders as the primary HR advisor, providing guidance on workforce planning, employee relations, performance management, organizational development, and talent initiatives.
• Build trusted relationships with managers to enhance leadership capability, team effectiveness, and employee engagement.
• Own and continuously improve end-to-end employee lifecycle processes, including onboarding, probation, employee movements, performance management, leave governance, and offboarding.
• Drive HR process excellence by standardizing workflows, maintaining SOPs, optimizing policies, and ensuring compliance with local labor laws and internal governance.
• Lead HR transformation and continuous improvement initiatives, leveraging automation, technology, and data to enhance HR service delivery and operational efficiency.
• Partner closely with Shared Services and HR Centers of Excellence to ensure seamless execution of HR programs and consistent employee experience.
• Analyze HR metrics and workforce trends to provide actionable insights, monitor process effectiveness, and support business and HR decision-making.

What you'll Need to Succeed

• Bachelor's Degree in Human Resources, Psychology, Business Administration, or related discipline.
• 5–8 years of progressive HR experience in a multinational environment.
• Demonstrated experience managing end-to-end HR operations.
• Experience leading HR process improvement or transformation initiatives.
• Strong understanding of Philippine Labor Code and statutory requirements.
• Strong project management skills, stakeholder management and influencing skills.
• High attention to detail and ability to manage multiple priorities in a fast-paced environment.

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What's more

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Click the link to learn more about What makes Trip.com Group a leading global travel service provider

Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!

Find out more job opportunities at https://careers.trip.com

Have a good trip, and see you soon!