Work Setup: Officebased (Mandaluyong City)
Work Schedule: Aligned with Australian business hours (7:00AM-4:00PM)
Employment Type: Full-time
What are we looking for
Skills Required
- Bachelor's degree in Human Resources, Psychology, Business, or a related discipline.
- 8+ years HR/People & Culture experience, including 4+ years leading, coaching, or mentoring HR teams, ideally in a BPO, shared services, or high-volume environment.
- Strong knowledge of Philippine labour laws and employee relations.
- Proven stakeholder management and influencing skills.
- Experience with HRIS and workforce analytics for enterprise clients.
- Knowledgeable in HR tools.
- Experience with Great Place to Work®, employer awards, EVP, or employer branding initiatives.
What will you do
- Partner with Operations leaders and client stakeholders to align People & Culture strategies with business and client objectives.
- Manage delivery of end-to-end employee lifecycle, including onboarding, performance, engagement, development, retention, succession planning, and offboarding.
- Analyse workforce data to drive initiatives that improve employee engagement, retention, operational performance, and employee experience.
- Build trusted relationships with clients and resolve people matters in line with company policies and Philippine labour legislation.
- Coach leaders on performance management, employee relations, change management, and leadership capability, including managing investigations, disciplinary matters, and grievances.
- Support employer branding and Employee Value Proposition (EVP) initiatives to strengthen talent attraction and employee engagement.
- Ensure compliance with Philippine labour laws, company policies, audits, and HR governance requirements.
- Partner with shared service teams across ConnectOS to deliver seamless employee experiences and support business growth.
- Manage employee relations matters, including investigations, disciplinary processes, grievances, and performance improvement.
- Support talent development and succession planning.
- Ensure compliance with Philippine labour laws, company policies, and HR governance requirements.
- Support audits, policy implementation, and workforce compliance activities.
- Partner with all ConnectOS departments providing shared services to client staff to improve employee experience and support business growth.
- Drive the overall company culture in partnership with the broader Core team, supporting employee engagement, inclusion, collaboration, and alignment with organisational values across clients, client staff, external partners and internal departments.
Join the awesome team and enjoy these benefits & perks:
- Officebased
- Equipment Provided
- HMO Day 1
- Financial Assistance Program
- Mandatory Government Benefits and 13th Month Pay
- Regular Company Events, Work Life Balance, and Career growth opportunities.
JOIN CONNECTOS NOW!
ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.
Our client is a growing international company that works with businesses across global markets. They value quality, collaboration, and long-term partnerships, while providing their team with opportunities to grow and develop their careers.
This is an opportunity to join a supportive and professional team, work with international clients, and build your experience in a global environment.
#ConnectOSCareers #JoinConnectOS
Equal Employment Statement
Employment decisions at ConnectOS will be conducted without consideration of factors such as age, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.
