The Benefits Systems Administrator supports the delivery of superior benefits administration services to the company's clients; including Health & Welfare and Pension plan administration. The position requires an individual who is comfortable with benefits administration systems and client contact and working as part of a global team with counterparts in North America.
Job Responsibilities:
- Administer ongoing benefit system activities.
- Receive and process import data files containing indicative data, election data, dependent and beneficiary data
- Generate payroll/vendor feeds, as well as ad-hoc management reports
- Process and fulfill, confirmation statements and other benefit related materials
- Assist with system testing; Web, interfaces and system generated reports for new and ongoing systems Utilizing case management tool as needed
- Exercise discretion and independent judgment in responding to and resolving client issues
- Develop and maintain system processing documentation and processing calendar
- Provide back up for other team members as needed
- Attend ongoing client status meeting as needed to establish client relationship
- Attend internal project meetings to ensure project continuity
- Meet service level agreements across all clients
- Identify potential out of scope work and new opportunities to client teams
- Take initiative to proactively share knowledge and/or experience with team members
- Work collaboratively with other members of the team to meet internal and client objectives
- 100% compliance with SOC1 and Professional Excellence criteria
- Help develop and maintain system processing documentation
- Analyze process workflow and recommend improvements to increase efficiency and effectiveness
- Gain an understanding of the system interfaces with HRIS, payroll, and insurance carriers
Job Qualifications:
- College diploma / Bachelor's degree in any relevant course
- Fresh graduates are welcome to apply!
- Ability to gain a strong understanding of the administrative process as it relates to Health & Welfare and Pension benefit plans
- Ability to complete the client's Benefits Systems Administrator training program
- Strong analytical and problem solving skills
- Strong knowledge of Microsoft Office tools including Outlook, Excel and Word
- Professional and responsible approach to work, clients and colleagues
- Ability to manage time and work a flexible schedule
- Ability to organize and prioritize with strong attention to details
- Excellent oral and written communication skills
- Ability to work independently and in a team environment with minimal supervision
- Ability to complete multiple projects within established deadlines
- Work experience with US and/or UK counterparts and projects preferred, but not required
- Willing to work in a mid-shift schedule and Hybrid set up in Taguig
- Willing to work in a Contract/Project Duration: July 1, 2026- September 30, 2026
