We are looking for a detail-oriented and proactive
HR Assistant to support our US-based hotel client. The HR Assistant will handle day-to-day HR administrative tasks, coordinate with onsite teams, and ensure smooth HR operations across multiple hotel locations. This role requires excellent communication skills, strong organizational abilities, and a customer-service mindset.
HR Administration
- Assist with the preparation, updating, and maintenance of employee records and HR documents
- Support onboarding and offboarding processes, including gathering requirements, scheduling orientations, and completing paperwork
- Help manage timekeeping, attendance monitoring, and leave tracking
Recruitment Support
- Coordinate with hiring managers for interview schedules and candidate communication
- Assist in posting job ads, screening candidates, and processing recruitment documents
- Maintain candidate pipelines and update applicant tracking systems
Employee Relations
- Serve as the first point of contact for general HR inquiries
- Assist in disseminating HR memos, policies, and announcements
- Provide administrative support during investigations, corrective actions, or employee concerns
Payroll & Benefits Assistance
- Help in gathering and verifying payroll-related information
- Support processing of employee benefits and coordinating with third-party providers
Reporting & Compliance
- Prepare regular HR reports (headcount, turnover, attendance, etc.)
- Ensure compliance with company policies and support HR audits
Qualifications:
- Bachelor's degree in Human Resources, Psychology, Business Administration, or related field
- At least 12 years HR experience; exposure to US clients or hospitality industry is a plus
- Strong written and verbal communication skills
- Highly organized with strong attention to detail
- Ability to manage sensitive information with confidentiality
- Proficient in MS Office applications; experience with HRIS/ATS is an advantage
Preferred Skills:
- Knowledge of basic US labor practices (nice to have)
- Customer-service mindset, especially in hospitality settings
- Ability to work independently and manage multiple tasks
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