Job Summary
The HR Manager, Philippines is the on-the-ground HR lead for Hyphens Philippines operations, covering the full employee lifecycle for a headcount of 60 approximately. This is a hands-on, individual contributor role – the incumbent is the most senior HR presence in-country, working independently and pragmatically across recruitment, payroll, employee relations, compliance and reporting, while supervising one Admin. The role either processes payroll directly or manages an external payroll vendor, and is accountable for the accuracy of payroll outputs, statutory filings, and related budget and reporting obligations. The HR Manager reports to the Philippines Country Head/business leaders on day-to-day people matters, and reports into the Head of HR at HQ on policy alignment, group reporting and escalations, as and when required.
Job Responsibilities and Duties
Payroll, Compensation & Benefits
- Process payroll end-to-end, or oversee and manage an external payroll vendor/provider, ensuring accuracy and on-time disbursement
- Ensure statutory compliance and timely filing/remittance for BIR, SSS, PhilHealth and Pag-IBIG
- Administer employee benefits programmes and respond to related employee queries
- Manage and monitor the HR/payroll budget, flagging variances and cost drivers to HQ
- Prepare monthly and ad-hoc payroll, headcount and HR cost reports for HQ and local management
Employee Relations & Compliance
- Advise managers and handle employee relations matters, disciplinary processes and grievances in line with the Philippine Labor Code and DOLE requirements
- Keep policies, contracts and HR practices current with Philippine employment law and regulatory changes
- Manage documentation for performance-related and separation cases, engaging external labour counsel where required
Recruitment & Onboarding
- Manage full-cycle recruitment for Philippines headcount, partnering with hiring managers on role requirements, screening and offers
- Run onboarding and offboarding processes, ensuring a positive and compliant employee experience
Performance Management & Employee Engagement
- Roll out and support the performance management framework and cycle locally
- Coordinate local employee engagement initiatives aligned with Group programmes
Team Supervision & HR Operations
- Supervise, coach and review the work of the (HR) Admin, ensuring quality and timeliness of day-to-day HR administration if this is manage by the Admin.
- Maintain accurate employee records and HR systems/HRIS data for the Philippines entity
- Act as the primary HR point of contact for the Philippines Country Head and business leaders on operational HR matters
- Escalate policy exceptions, cross-border matters and matters with Group-wide implications to the Head of HR (HQ), when needed.
- Support ad-hoc HR projects and initiatives cascaded from HQ (e.g., new systems rollout, Group policy implementation) as and when required.
Job Requirements
- Bachelor's degree in Human Resources, Business Administration, Psychology or related field
- At least 5–7 years of hands-on, generalist HR experience in the Philippines, including direct payroll processing or payroll vendor management experience
- Strong working knowledge of the Philippine Labor Code, DOLE regulations, and statutory requirements (BIR, SSS, PhilHealth, Pag-IBIG)
- Prior experience supervising or mentoring at least one junior HR team member is a plus.
- Comfortable operating independently as the sole HR lead on the ground, with sound judgment on when to escalate
- Working knowledge of budgeting and HR/payroll cost reporting
- Proficiency in HRIS/payroll systems and Excel
- Strong stakeholder management, communication and organisation skills
