HR Admin Assistant
We are looking for a detail-oriented and proactive HR Admin Assistant to support centralized human resource services, with a focus on recruitment and onboarding processes. This role plays a key part in ensuring efficient HR service delivery, accurate employee data management, and excellent internal customer support.
Work Setup
- Hybrid: 1x per week onsite in Taguig
- Schedule: Monday to Friday | 9:00 AM – 6:00 PM (APAC shift)
The Role
- Perform day-to-day HR Shared Services (HRS) operations in line with service level standards and metrics
- Administer ServiceCentral resolutions and provide support across HR systems
- Maintain accurate and up-to-date employee records, including personal files
- Support recruitment and onboarding transactions and related documentation
- Participate in ad hoc HR and office-wide projects
- Follow established HRS processes and contribute to process improvements and efficiency initiatives
- Monitor workload and assist in tracking team tasks and completion status
- Ensure strict confidentiality, data accuracy, and compliance with HR policies
- Collaborate with HR teams, system specialists, and program managers
- Provide high-quality service and support to internal stakeholders
- Contribute to process mapping, documentation, and continuous improvement efforts
Qualifications
- Bachelor's Degree in Human Resources, Business Administration, or a related field
- Strong written and verbal communication skills
- Excellent organizational and time management abilities
- Ability to prioritize tasks and work both independently and within a team
- Detail-oriented with a strong focus on accuracy and data integrity
- Customer-focused with the ability to maintain strong working relationships
- Proactive, adaptable, and a fast learner
- Proficient in Microsoft Office (Excel and Word preferred)
- Experience using ticketing systems and/or HRIS tools is required
- Willing to work on an APAC shift
