Job Summary:
Under the supervision of the Director for Operations, Unit Head for Business Operations, and Facilities Management Supervisor, the Housekeeping Team Lead is responsible in assisting the Facilities Management Supervisor & Unit Head for Business Operations in monitoring the proper upkeep and cleanliness of the assigned centers under her area of responsibility, closely coordinating with the Engineering Department, Center Managers, Head Therapists and Housekeeping regarding assignments, work completion, equipment repairs, supplies control and other housekeeping related concerns in order to further enhance and maintain the standards set by the company.
Area of Responsibilities: Alabang, Macapagal, and Batangas
Duties and Responsibilities:
Housekeeping Administration
- Ensures clean and orderly conditions of the rooms and facilities are strictly and consistently maintained in all centers based on the standards set by the Company.
- Oversee activities of Housekeeping under her area of responsibility in close coordination with the Facilities Management Supervisor to ensure uniform operational procedures are strictly followed and our professional reputation enhanced.
- Assists the Facilities Management Supervisor in issuing assignments and daily instructions for Housekeeping and continuously monitors completion of their tasks.
- Attends to any Housekeeping related concerns, defective equipment, unusual incidents and immediately reports these to the Facilities Management Supervisor and Facilities Management Officer. Ensures that such concerns will be addressed together with the Facilities Management Supervisor at the soonest possible time.
- Conducts routine inspection on all centers under her area of responsibility, including but not limited to treatment rooms, reception, hallway, stockroom, pantry area and laundry, ensuring that the Housekeeping conform to the standards of cleanliness set by the company.
- Regularly checks linen consumption, housekeeping supplies, care of furniture and appearance of the center and fixtures of the centers under her area of responsibility and makes the necessary recommendation to the Facilities Management Supervisor / Facilities Management Officer.
- Regularly checks equipment/machines/facilities in the centers under her area of responsibility and identifies any need for repairs by closely coordinating with the Construction and Maintenance Engineer and preparing the required work request forms noted by the Center Manager/OIC prior to submission to the Operations Department.
- Reports lost and damaged items to the Facilities Management Supervisor.
- Ensures that the weekly, monthly, quarterly and annual punch list set by the Facilities Management Supervisor and Facilities Management Officer is strictly followed by the Housekeeping at all times.
Qualifications:
- College Graduate of any program.
- 3-5 years of relevant experience as Housekeeping Supervisor or Team Lead in the HOTEL, CRUISE LINE, BEAUTY AND WELLNESS INDUSTRY, and the like.
- With people management skills, strong leadership, and team supervision skills.
- Professional appearance and a pleasant personality.
- Strong knowledge of housekeeping standards, cleaning procedures, sanitation protocols, and inventory control.
