Tasks
Location: Manila, Philippines / Bangkok, Thailand
Salary: Negotiable
Work Arrangement: On-site
ABOUT THE ROLE
We are looking for an experienced Hotel Operations Manager to lead hotel pre-opening, renovation/construction coordination, and post-opening operations. This role requires strong hands-on project management skills, operational knowledge, and the ability to coordinate multiple stakeholders from planning through daily operations.
KEY RESPONSIBILITIES
Pre-Opening & Project Management
- Lead hotel projects from site assessment, design coordination, construction and renovation through final handover.
- Evaluate site conditions, layouts, MEP systems, fire safety, renovation feasibility and project costs.
- Coordinate with architects, designers, consultants, contractors and suppliers.
- Manage construction schedules, quality, safety and budgets.
- Coordinate engineering, procurement and operations teams to resolve project issues.
- Oversee key milestones including interior fit-out, FF&E, MEP, fire protection and low-voltage systems.
- Support permits, inspections and relevant regulatory procedures.
Hotel Operations
- Establish practical SOPs and operating processes.
- Oversee daily hotel operations and ensure service standards are consistently implemented.
- Coordinate between departments to ensure smooth operations.
- Monitor operational data, costs, processes and manpower planning.
- Identify operational issues and implement practical solutions quickly.
- Support other hotel opening and operational activities as required.
Requirements
REQUIREMENTS
- Bachelor's degree or above in Hotel Management, Engineering, Architecture, Interior Design, Project Management or a related field.
- 5+ years of hands-on experience in hotel, commercial space, renovation or large-scale construction projects.
- Experience managing complete hotel construction, renovation or pre-opening projects is highly preferred.
- Strong understanding of hotel construction, MEP, HVAC, fire protection, decoration and site management.
- Knowledge of hotel functional planning, including guest rooms, public areas, back-of-house and F&B spaces.
- Strong project management skills with experience controlling schedule, quality and budget.
- Ability to coordinate and manage contractors, suppliers, consultants and construction teams.
- Strong problem-solving, communication and stakeholder management skills.
- Willingness to work on-site for extended periods and travel when required.
- Experience working on projects in the Philippines or Southeast Asia is an advantage.
- Fluent English and Mandarin
Benefits
WHAT WE VALUE
We value candidates who are hands-on, accountable, commercially aware and execution-focused, with the ability to turn plans into successful hotel projects and efficient day-to-day operations.
Interested
Please send your CV and relevant project experience to apply.
