Hotel Housekeeping Supervisor / Senior Supervisor

Job Description:

Supervise daily housekeeping operations to ensure guest rooms, public areas, and service areas meet hotel cleanliness and presentation standards

Inspect guest rooms and public areas to maintain quality standards and maximum guest satisfaction

Supervise and support Housekeeping Attendants in their daily tasks and performanceCoordinate closely with Front Office regarding room status updates and guest requirements

Attend to guest requests, feedback, and complaints in a professional and timely mannerReport and follow up on maintenance and repair issues with the Engineering team

Assist in managing housekeeping supplies, linen inventory, and lost & found procedures

Ensure housekeeping equipment and cleaning tools are properly maintained and used safelySupport staff training, orientation, coaching, and performance monitoring

Maintain housekeeping records, operational reports, and departmental documentationEnsure compliance with hotel policies, hygiene, health & safety, and emergency procedures

Promote teamwork, sustainability practices, and hotel values within the department

Reaquirement :

Minimum 1 years of experience in a housekeeping supervisory role within the hospitality industryStrong attention to detail and ability to maintain high standards of cleanliness

Excellent communication and interpersonal skills to effectively lead and motivate a team

Problem-solving skills and the ability to work under pressure to meet deadlines

Proficient in Microsoft Office suite and able to use housekeeping management software

Passionate about providing exceptional customer service and creating a comfortable guest experience