Homecare Coordinator (Remote Philippines)

Location: Remote

Salary: PHP 40,000/month + Performance Bonuses

Benefits: 10 days PTO, Annual Appraisal, Career Growth Opportunities, Healthcare Benefits

Schedule: U.S. Hours

About the Role

SmartScale360 is looking for a Homecare Coordinator to support our U.S.-based home care clients. You'll manage caregiver schedules, ensure shift coverage, and help deliver uninterrupted patient care.

This role is perfect for candidates with U.S. home care or healthcare scheduling experience who thrive in a fast-paced environment.

Key Responsibilities

• Schedule and coordinate caregiver shifts
• Monitor attendance and resolve call-offs or schedule gaps
• Arrange replacements and shift changes
• Communicate with caregivers, clients, and internal teams
• Maintain accurate records in scheduling systems
• Generate staffing and attendance reports

Required Qualifications

• 1+ year of scheduling or patient coordination experience
• Experience in healthcare, home care, staffing, or BPO
• Strong English communication and organizational skills
• Experience with scheduling or workforce management tools
• Reliable remote work setup

Work-From-Home Requirements:

• Device: Intel i5 + 8 GB RAM minimum
• 100 Mbps internet
• Backup device, internet, and power supply

Preferred Qualifications

• Experience with U.S. healthcare accounts
• Tools: WellSky, AxisCare, ClearCare, NICE, Verint
• Excel/reporting skills

Why Join SmartScale360

Join a supportive team, grow your career, and play a key role in ensuring patients receive the care they need. Apply now and help us make home care seamless for U.S. clients!