Home Health Aide Medical Administrative Support

MedSpecialized, Inc. is looking for a Home Health Aide – Medical Administrative Support!

Job Overview

We are looking for experienced Home Health Aides (HHAs) to join our healthcare team and provide medical administrative and patient support for a US-based healthcare client.

This role is ideal for candidates with Home Health Aide experience who are interested in transitioning their healthcare knowledge into a medical administrative support role. Candidates with US Healthcare or BPO Healthcare experience are highly encouraged to apply.

Experience with medication prior authorizations, pharmacy-related tasks, insurance processes, referrals, or healthcare documentation is an advantage.

Work Arrangement

This position offers a remote work arrangement for qualified applicants residing outside Cebu.

Applicants residing within Cebu are required to work onsite at our Cebu IT Park office.

• Outside Cebu: Remote work
• Within Cebu: Onsite work
• Work Schedule: Night Shift
• Office Location: 8th Floor, Skyrise 4B Building, IT Park, Lahug, Cebu City, Cebu
  
  

Responsibilities

• Provide medical administrative and patient support to US-based healthcare teams
• Assist with patient-related inquiries and coordination
• Communicate with patients, caregivers, healthcare providers, and other healthcare professionals
• Assist with medication-related administrative tasks and documentation
• Support medication prior authorization (PA) processes when required
• Coordinate and follow up with healthcare providers, pharmacies, and insurance companies
• Assist with scheduling, referrals, medical records, and other healthcare administrative tasks
• Review and maintain accurate patient information and healthcare documentation
• Document calls, communications, and patient-related activities accurately
• Maintain patient confidentiality and handle sensitive healthcare information appropriately
• Perform other healthcare administrative support tasks as assigned
  
  

Requirements

• Home Health Aide (HHA) experience is required
• Experience working with home health patients, caregivers, or healthcare teams
• US Healthcare or BPO Healthcare experience is highly preferred
• Experience with medication prior authorization, pharmacy, insurance, referrals, or healthcare documentation is an advantage
• Excellent English communication skills, both verbal and written
• Strong interpersonal and customer service skills
• Computer literate and comfortable using healthcare systems and online platforms
• Strong attention to detail and organizational skills
• Able to handle confidential patient information
• Willing to work on a night shift
• Willing to work during weekends and holidays when required
• Cebu-based applicants must be willing to work onsite
• Applicants outside Cebu must have a stable internet connection and a conducive home workspace
  
  

Compensation And Benefits

• Monthly Salary: PHP 20,000 – PHP 30,000
• ₱2,000 Perfect Attendance Bonus
• ₱2,000 Prorated Risk/Site Allowance for qualified onsite employees
• 10% Night Differential
• Government-mandated benefits
• Health Insurance
• Life Insurance
• Accident Insurance
• Paid time off
• Paid Training Period
  
  

Onsite Perks

For Cebu-based employees:

• Free meals
• Free coffee
• Free ice cream
  
  

Our Recruitment Process

• Candidate Application Form
• General Assessment
• Phone Screening
• Technical Interview
• Reference Check
• Job Offer
• Training
  
  

Ready to take your Home Health experience into the US healthcare industry Join MedSpecialized, Inc. and become part of a growing healthcare team!

For More Information About Our Company, Visit Www.medspecialized.com.

PRO TIP: Candidates with Home Health Aide, US Healthcare, BPO Healthcare, Medication Prior Authorization, Pharmacy, or Insurance experience are highly encouraged to apply!

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