It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
TheDCXContent Enablement Specialistwill work as a full-time employee for a growing business based in the United States. You will get a chance to learn new skills as well asdemonstrateskillsyou'velearned in the past. You willbe responsible forclosely following the instructions and processes outlined by the designated internal team.
The daily tasks will vary,so it will be necessary to be very flexible in this position. Other necessary characteristics of the job includestrong attention to detail, the ability to work well with co-workers, and a desire to learn newskills.
Ideal Candidates Will Be
- An analytical mindset with excellent organizational skills
- Strong communicators with skills in writing and public speaking
- Able to see the big picture as well as thesmall details
Role Details
- Work Shift: 2:00 AM - 11:00 AM CST
- Workdays: Monday through Friday
- Written and spoken English skills: Very Proficient
- Salary Range: PHP 25,000.00 -30,000.00
Job Responsibilities
The Content Enablement Specialist provides administrative,operational, andgeneralsupportto theContent Strategy and Development(CSD) team. This role ensures the seamless execution of training initiatives, manages learningsystemsand records, and supports internal communications to enhance team engagement and capability development.
Training & Program Logistics
- Lead end-to-end training session setup, including scheduling, invitations, platform configuration, attendance tracking, and post-session documentation
- Coordinatelogisticsfor instructor-ledtrainings(ILT) and virtual sessions
- Ensure smooth execution of all CSD learning events
- Assistwith all post-course administration, including sending feedback requests, collating feedback data, compiling feedback reports, producing course certificates, providing post-course customer service,and liaising with trainers to collect their feedback and ensure that attendance information is returned.
Learning Management & Administration
- Manage enrollment of DCX team members in LMS courses and training events
- Deactivate LMS credentials as needed
- Maintain, update, and ensure accuracy of the CSD database
- Assistwith providing website administration:uploading new courses and course dates to the DCX LMS, changing course details,and cancelling courses whenrequired.
- Assistwith the administration of DCX's LMS, answering staff queries in WD Help, producing reports,collatingfeedback, marketing, and liaising with the platform providers (TalentLMS,Ispringetc.).
Content & Course Support
- Support the creation, formatting, and uploading of LMS and ILT course materials
- Assistin updating course content to ensure relevance and alignment
Communication & Engagement
- Serve as the administrator for Talent Development Workday (WD) Help Tickets
- Assistwith the marketing and publicity of DCX training courses and events, bothinternallyandexternal organizations.
- Draft and manage internal emails, MS Teams announcements, and Viva Engage postings
- Assistin the content creation forTalent Development Viva Engage communities, suchas posts,polls,gamification,orotherengagement activities
- Ensuretimelyand clear communication across stakeholders
Additional Job Requirements
- Education:Bachelor's degree in human resources, Business or Psychology, etc.
- Journalism, Public Relations,orrelated fields.
- Minimum1+ years experience working on a Training AdministratorHR Assistant or Training Assistant or other relevant position
- Excellent communication in both written and verbal
Software That Will Be Used
- Proficient with Microsoft suite (Word, PowerPoint, Excel, Outlook,MS Forms)
- ProficientwithCanvaisideal
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
