Home-Based Construction Virtual Assistant

The DCX Client Services Home-Based Sales Assistant/ Virtual Assistant is a valued and essential part of the customer experience. The ideal person is highly organized and detail-oriented, proactively monitoring the business owner's calendar and email for commitments, deadlines, follow-ups, and critical upcoming tasks, helping make sure nothing falls through the cracks. We also want someone eager to learn the drywall repair business who, with training, can grow into qualifying incoming leads, following up with prospective customers, and potentially selling and scheduling our drywall repair services.

REQUIRED CORE COMPETENCIES

• A highly proficient communicator in both spoken and written English
• Strong organizational and time management skills
• Strong customer service orientation
• Ability to prioritize, multitask, be flexible, and meet deadlines
• Excellent problem-solving skills

WHAT YOU WILL DO

• Manage and post on social media
• Manage email inbox
• Manage incoming leads via the Hole In The Wall website and email
• Manage the business owner's calendar and set business development appointments
• Proactively monitor calendar and inbox for deadlines, follow-ups, and critical tasks
• With training, qualify incoming leads, follow up with prospective customers, and potentially sell and schedule drywall repair services

WHAT WE LOOK FOR

• Education: Bachelor's degree in Marketing, Communications, and Business Administration, or any related field.
• Experience: 3-4 years of relevant experience
• Language Proficiency: Strong verbal, written, and English communication skills.
• Working schedule: Ability to work overnight/graveyard shifts in Philippine time or within US operating hours.
• Industry Specific Software/Knowledge:
• Background in trades is a plus, especially drywall; familiarity with any trades is helpful
• Customer orientation and the ability to adapt to and respond to diverse types of characters.
• Comfortable with social media marketing.
• Various industry-specific software (i.e., ServiceMinder, Microsoft Suite, Google Workspace)

WHAT WE OFFER

• Salary Range: Php 40,000 - Php 50,000
• Industry: Constuction / Dry Wall
• Job Type: Full-time
• Work Shift: 8:00 AM - 5:00 PM CST (USA)
• Workdays: Monday through Friday (USA)
• Benefits of working with us:
• Industry-leading salary packages
• Permanent work-from-home setup
• Company equipment provided
• Internet stipends upon regularization
• HMO Coverage
• PTO credits and service incentive leaves
• Major spring and winter company live events
• Monthly employee appreciation virtual events
• Company-provided career skills training courses
• A company culture focused on your personal and professional growth