Hiring: ITSM ServiceNow Developer (Hybrid/ Morning) - Makati City

Required Skills and Qualifications

Strong hands-on experience in ServiceNow ITSM implementation, configuration, and development.

Deep understanding of ITIL v3 or ITIL v4 best practices.

Experience in configuring and supporting ITSM modules such as Incident, Problem, Change, Release, and Request Fulfillment.

Strong knowledge of ServiceNow CSDM, CMDB structure, and data modeling concepts.

Technical proficiency in JavaScript, GlideScript, HTML, CSS, and AngularJS for Service Portal development.

Experience with Flow Designer, Workflow Editor, and IntegrationHub.

Ability to design scalable solutions and work effectively with cross-functional teams.

Strong analytical, troubleshooting, and problem-solving skills.

Preferred Skills

Experience working in enterprise IT environments.

Good understanding of CMDB governance and service mapping.

Ability to work independently and manage multiple priorities.

Strong communication skills with the ability to interact with both technical and business teams.