Role Description This is a full-time, on-site Customer Service Representative (Healthcare) role based in Cebu.
Qualifications
- Demonstrated experience in customer-facing roles such as Customer Service Representatives and Customer Support.
- 1 year of strong BPO experience
- Skills in delivering consistent Customer Service while maintaining a positive and professional demeanor.
- Experience enhancing overall Customer Experience, especially within healthcare or service-oriented environments.
- Strong verbal and written communication skills in English.
- Comfort working with call center systems, CRM tools, and basic office software.
- Ability to work on-site in Cebu, with flexibility to manage shifting schedules if required.
- Background in healthcare support, BPO, or administrative services is an advantage.
- High school diploma or equivalent required; further education in healthcare, business, or communication is a plus.
