E-Commerce Non-Voice Customer Service Representative
We are looking for motivated and customer-oriented individuals to join our E-Commerce Non-Voice account team. Provide support to online shoppers through chat and email while ensuring a smooth and positive customer experience.
Job Responsibilities
- Respond to customer inquiries through chat and email support
- Assist customers with orders, tracking, refunds, returns, and account concerns
- Resolve customer issues accurately and professionally
- Provide product and order information in a timely manner
- Maintain accurate customer records and documentation
- Ensure customer satisfaction by delivering excellent service
Qualifications
- At least High School Graduate (Old Curriculum) / Senior High School Graduate
- With or without BPO experience
- Good written English communication skills
- Basic computer and typing skills
- Able to multitask and work in a fast-paced environment
- Willing to work onsite and on shifting schedules
- Can start ASAP
Benefits
- Competitive salary package
- HMO and health benefits
- Paid training
- Night differential and incentives
- Career growth opportunities
- Supportive and fun work environment
Apply Now!
Start your BPO career in an exciting E-Commerce Non-Voice account and grow with a dynamic team today.
