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HGS Financial Account

metacom careers
1-3 Years
Western Visayas, Philippines, Iloilo
  • Posted 10 hours ago
  • Be among the first 10 applicants

Job Description

Qualifications

  • At least 1 year Tech Support / Technical Customer Service experience
  • Voice / International BPO experience
  • High School Graduate (Old Curriculum) or Senior High School Graduate
  • B2 English proficiency
  • Tech-related course is preferred
  • Good communication and troubleshooting skills
  • Willing to work on a shifting schedule
  • With NBI Clearance

Work Setup: Onsite

Shift: Shifting Schedule

Account Type: International Voice

Job Responsibilities

  • Handle customer concerns related to retail products and services.
  • Provide technical troubleshooting and step-by-step assistance.
  • Diagnose and resolve basic technical issues.
  • Escalate complex concerns following established procedures.
  • Document customer interactions and troubleshooting steps accurately.
  • Deliver excellent customer service throughout the interaction.

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Tech Support
Employment Type:
Full time

About Company

Job ID: 153876469

Last Updated: 07-09-2026 06:45:40 PM
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