Help Desk Support Specialist
- Posted 4 days ago
- Be among the first 10 applicants
Job Description
Job Role: 1st Line Support Analyst
Location: One Ecom Pasay.
NOTE: We are looking for candidates who can join on 7th September 2026.
Salary 220000 PHP/Month +Benefits (HMO from Day 1)
Required Skills
- 6 months–3 years of experience in Helpdesk / Service Desk / Technical Support.
- Knowledge of Windows, Microsoft 365, Active Directory, networking, and VPN.
- Experience with ticketing tools such as ServiceNow, Jira, or similar.
- Basic understanding of TCP/IP, DNS, DHCP, and troubleshooting.
- Strong communication, problem-solving, and customer-service skills.
- Willingness to work shifts/rotational schedules, if required.
More Info
Key Skills
Helpdesk Service Desk Technical Support
Windows
About Company
Skills:
Servicenow, Dns, Tcp Ip, Networking, Windows, Jira, DHCP, Microsoft 365, Vpn, Active Directory, Troubleshooting, Helpdesk Service Desk Technical Support