We are looking for a reliable and detail-oriented Healthcare Virtual Assistant to join our growing team. The ideal candidate has experience supporting healthcare providers remotely and is familiar with Electronic Health Records (EHR) systems, patient scheduling, and administrative healthcare tasks.
This is a full-time on-site position based in One San Miguel Avenue, Pasig City.
Responsibilities
- Manage patient scheduling and appointment coordination
- Handle inbound and outbound patient calls
- Update and maintain Electronic Health Records (EHR)
- Process refill requests, referrals, and prior authorizations
- Verify insurance and patient information
- Document patient interactions accurately
- Coordinate with healthcare providers and clinic staff
- Perform other administrative healthcare support tasks as needed
Qualifications
- Previous experience as a Healthcare Virtual Assistant, Medical Virtual Assistant, or Medical Receptionist
- Familiarity with EHR/EMR systems (Epic, ECW, Athena, Kareo, etc.)
- Strong English communication skills, both written and verbal
- Excellent multitasking and organizational skills
- Ability to work independently and in a fast-paced environment
- Must be willing to work on-site in Pasig City
- BPO or healthcare account experience is an advantage
