Schedule: 06:00 AM to 03:00 PM PHT (Monday to Friday)
What we're looking for
- Experience in administration, scheduling, customer service, dispatch, or coordination roles is preferred.
- Healthcare or medical administration experience is advantageous
- Confident using Microsoft Office and scheduling systems
- A strong communicator who enjoys coordinating with different teams
- Highly organised with excellent attention to detail
What You'll Be Responsible For
Daily Scheduling & Dispatch Coordination
- Manage daily appointment bookings, cancellations, and schedule changes.
- Coordinate clinician assignments and appointment allocations.
- Manage appointment sequencing and travel schedules.
- Ensure all bookings are accurately updated in the scheduling system.
Patient & Facility Administration
- Confirm appointments with patients and healthcare facilities.
- Maintain accurate patient records and appointment details.
- Coordinate access requirements, appointment details, and clinician information.
Forward Planning & Coordination
- Review upcoming appointments to ensure operational readiness.
- Follow up on outstanding consents, clearances, and required documents.
Customer Support & Follow-Up
- Process referrals and appointment outcomes.
- Respond to patient and facility enquiries.
- Assist with recalls, rescheduling, and booking updates.
- Support referral and outbound booking activities.
Join the awesome team and enjoy these benefits & perks:
- Officebased
- Medical, Dental Coverage and Life insurance from day 1 of employment
- Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
- Competitive salary package and annual appraisal
- Financial Assistance Program
- Mandatory Government Benefits and 13th Month Pay
- Regular Company Events, Work Life Balance, and Career growth opportunities
JOIN CONNECTOS NOW!
ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.
Our client is a prominent provider that delivers on-site dental services across various states, they offers comprehensive oral healthcare services specifically designed for aged care residents, students, and remote communities using fully equipped mobile clinics.
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Equal Employment Statement
Employment decisions at ConnectOS will be conducted without consideration of factors such as age, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.
