Job Description

Be part of a leading healthcare organization with dedicated professionals who support and deliver high-quality patient care through flexible staffing solutions and collaborative care environments.

The Opportunity

Play a key role in supporting multidisciplinary healthcare operations & pathology services by coordinating appointments, managing case workflows, and delivering high-quality administrative support that ensures timely, accurate, and seamless service for patients and practitioners.

Why join us

Proudly Great Place to Work® certified
Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
Grow with stability: 100+ in our 10-Year Club by 2025
Dynamic talent network: 2,000+ across APAC and beyond
Competitive compensation with annual reviews
Comprehensive medical care for you and your family
Generous paid leave because work-life balance matters
Level up with LinkedIn Learning and tailored training
Flexible work setup

Staff Testimonial

Working for the best client and loving what you do makes everything enjoyable at work. - Senior Broker, ASW Philippines.

What You'll Do

Handle complex cases and advanced scheduling (therapy plans, multi-layer bookings)
Manage and schedule long-term therapy plans (e.g., NDIS plans)
Prioritize workload based on productivity impact and team direction
Drive productivity outcomes by managing high-impact tasks
Perform quality checks / audits on junior outputs
Coordinate with internal stakeholders and support continuous workflow improvement

Key Criteria

4+ years experience in admin / scheduling / healthcare coordination
Strong prioritization and problem-solving skills
Advanced attention to detail across complex tasks
Ability to own processes and drive outcomes independently
Experience handling complex scheduling / service coordination
Strong critical thinking and escalation judgment
Proficient in Microsoft Outlook, Excel, Word, and familiar with PDF/TIFF formats.

Work setup: