Be part of a leading healthcare organization with dedicated professionals who support and deliver high-quality patient care through flexible staffing solutions and collaborative care environments.
The Opportunity
Play a key role in supporting multidisciplinary healthcare operations by coordinating appointments, managing case workflows, and delivering high-quality administrative support that ensures timely, accurate, and seamless service for patients and practitioners.
Why join us
- Proudly Great Place to Work® certified
- Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
- Grow with stability: 100+ in our 10-Year Club by 2025
- Dynamic talent network: 2,000+ across APAC and beyond
- Competitive compensation with annual reviews
- Comprehensive medical care for you and your family
- Generous paid leave because work-life balance matters
- Level up with LinkedIn Learning and tailored training
- Flexible work setup
Staff Testimonial
Working for the best client and loving what you do makes everything enjoyable at work. - Senior Broker, ASW Philippines.
What You'll Do
- Handle complex cases and advanced scheduling (therapy plans, multi-layer bookings)
- Manage and schedule long-term therapy plans (e.g., NDIS plans)
- Prioritize workload based on productivity impact and team direction
- Drive productivity outcomes by managing high-impact tasks
- Perform quality checks / audits on junior outputs
- Coordinate with internal stakeholders and support continuous workflow improvement
Key Criteria
- 4+ years experience in admin / scheduling / healthcare coordination
- Strong prioritization and problem-solving skills
- Advanced attention to detail across complex tasks
- Ability to own processes and drive outcomes independently
- Experience handling complex scheduling / service coordination
- Strong critical thinking and escalation judgment
- Proficient in Microsoft Outlook, Excel, Word, and familiar with PDF/TIFF formats.
Work setup:
- Manila (BGC, Taguig): 7:30AM – 8:00AM PHT start until 4:30PM – 5:00PM PHT, full onsite for the first 3 months for training
- Post training: Hybrid (3 days onsite, 2 days WFH)
