Healthcare Non-Voice Support Specialist Chat & Email

Onsite | Up to ₱26,000/month | Full-time | No BPO Experience Required

Quick Job Overview

Position: Customer Service Representative – Healthcare Account

Salary: Up to ₱26,000 monthly basic salary

Location: Quezon City

Work Setup: Onsite

Employment Type: Full-time

Experience: No BPO or call center experience required

Job Description

We are hiring Customer Service Representatives for Healthcare, Medical, Insurance, Benefits, Claims, and other Customer Support Accounts in Quezon City. Assist customers with healthcare benefits, insurance coverage, claims, eligibility, provider information, and account concerns while providing accurate and professional support.

Benefits

• Up to ₱26,000 monthly basic salary
• Performance incentives and bonuses
• Paid training
• Career growth opportunities
  
  

Qualifications

• High School or Senior High School graduate
• College level or graduates are welcome
• No BPO experience required
• Fresh graduates and first-time BPO applicants welcome
• Good English communication skills
• Basic computer skills
• Willing to work onsite and on shifting schedules
  
  

Responsibilities

• Handle customer inquiries through phone, chat, or email
• Assist with healthcare benefits, insurance, claims, and coverage
• Provide support with eligibility and provider information
• Resolve customer concerns professionally
• Document customer interactions
• Meet quality and customer satisfaction targets
  
  

Training & Work Setup

• Onsite: West Avenue, Quezon City
• Shifting schedule, including weekends and holidays
• Paid training provided
  
  

Why Apply

Start your BPO career with no prior BPO experience required. Gain valuable experience in Healthcare, Medical, Insurance, Benefits, Claims, and Customer Support Accounts while receiving paid training and opportunities for career growth.

Apply Now

Join our team as a Customer Service Representative – Healthcare Account and take the next step toward a rewarding career in the BPO industry.