Healthcare Data Quality Analyst

Title: Medical Staff Services Support Analyst – Data Quality

Location: Philippines (Remote)

Duration: Long-term contract

About the Company:

Since its founding in 1996, CTC has grown into a trusted global partner in AI & ML, Enterprise Applications, Digital Services, Managed Services, and Business Services. With headquarters in Detroit, Michigan, CTC has a team of over 2,000 experts worldwide. We empower more than 100 organizations to tackle complex challenges and transform them into sustainable competitive strengths--driving innovation, efficiency, and growth every step of the way. Our strengths have always been Commitment to Customer, Commitment to Colleagues, and Commitment to Community (CTC).

Job Summary:

The Medical Staff Services Support Analyst – Data Quality is responsible for maintaining the integrity, accuracy, and completeness of clinician data across multiple business systems. This role serves as a change agent by monitoring data quality, identifying and resolving discrepancies, and supporting process improvements. The ideal candidate is detail-oriented, analytical, and capable of applying sound judgment when reviewing and maintaining critical information.

Key Responsibilities:

Data Management & Maintenance

• Verify and document clinician business entities; conduct annual validation of this data.
• Maintain clinician demographic and contact data across relevant systems.
• Validate data for new clinicians beginning the onboarding process.
• Update clinician data in systems when changes occur or when incorrect data is identified.
• Process Leased Employee (non-Performance Edge account) records.
• Create or update clinician, location, and contract records.

Service Line Account Maintenance

• Perform account team updates.
• Input organizational NPIs (National Provider Identifiers).
• Process Military Verification Queries and maintain associated system documentation.

Quality Assurance & Process Improvement

• Monitor data quality across one or more business systems.
• Identify and resolve data discrepancies in a timely manner.
• Support process improvements that promote accurate, complete, and reliable information.

Systems & Tools Used:

• Salesforce
• QGenda Credentialing
• Microsoft Office 365 (including Outlook)
• WebEx

Qualifications & Requirements:

• Must be detail-oriented, analytical, and able to apply sound judgment when reviewing and maintaining data.
• Strong organizational skills and ability to manage multiple priorities.
• Proficiency with Microsoft Office 365 and ability to learn new systems quickly.
• Experience in healthcare credentialing, provider enrollment, or medical staff services preferred.
• Familiarity with Salesforce, QGenda, or similar credentialing systems is a plus.