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Healthcare Customer Service Representative

metacom careers
Fresher
Philippines
  • Posted 3 days ago
  • Be among the first 10 applicants

Job Description

As a Healthcare Customer Service Representative, you will be responsible for delivering exceptional customer support to patients, healthcare providers, and insurance members. You will assist with inquiries related to healthcare benefits, claims, billing, appointments, eligibility, and other account-related concerns while ensuring a positive customer experience.

Key Responsibilities

  • Handle inbound and outbound customer calls in a professional and timely manner.
  • Assist customers with healthcare benefits, insurance coverage, eligibility, claims, billing, and general inquiries.
  • Provide accurate information regarding healthcare plans, policies, and services.
  • Resolve customer concerns by identifying appropriate solutions and following company procedures.
  • Maintain confidentiality of sensitive customer and patient information in compliance with company policies.
  • Deliver excellent customer service while demonstrating empathy and professionalism in every interaction.

Qualifications

  • Must be a K 12 Graduate (New Curriculum) with at least 3 to 6 months international BPO Experience
  • For College Graduate - No work experience needed.

Why Join Us

  • HMO Plus 3 Dependent
  • Company Sponsored Trips or Retreat

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Healthcare
Employment Type:
Full time

About Company

Job ID: 151557487

Last Updated: 24-07-2026 09:20:39 PM
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