K12 Graduate / Senior High School (New Curriculum)
HEALTHCARE ASSOCIATE ACCOUNT
Qualifications
- At least Senior High School Graduate
- Call center experience is preferred but not required
- Good communication skills
- Willing to work onsite
- Salary Range: 17K
Paid Trainings, HMO Plus 3 Dependents, 28 Paid Leaves
13th Month Pay, Company Sponsored Trips or Retreats
Key Responsibilities
- Customer Service:Handle inbound and outbound customer inquiries via phone, email, or chat regarding healthcare services, claims, or billing.
- Assist patients with scheduling, rescheduling, and cancelling appointments.
- Provide information on healthcare options, services, network providers, and outstanding co-payments.
- Administrative Tasks:Process insurance claims, track their status, and manage denials and appeals.
- Handle account follow-ups, billing, and collections for unpaid claims.
- Prepare invoices and reconcile billing statements.
- Manage patient data and account-related information accurately.
