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Healthcare Account Specialist

Healthcare Account Specialist

metacom careers
Fresher
Not Disclosed
  • Posted 3 hours ago
  • Be among the first 10 applicants

Job Description

Job Responsibilities

  • Assist customers with healthcare-related inquiries and concerns.
  • Provide accurate information and support while maintaining professionalism and empathy.
  • Analyze customer concerns and identify appropriate solutions.
  • Understand customer needs and communicate information clearly.
  • Maintain accurate records and follow established company procedures.
  • Deliver excellent customer service while ensuring customer satisfaction.

Qualifications

  • College graduates are welcome to apply, with or without work experience.
  • College undergraduates who have completed at least 2 years in college must have at least 6 months of customer service-related work experience.
  • Above-average English communication skills.
  • Good interpersonal and customer service skills.
  • Strong analytical and problem-solving abilities.
  • Good comprehension skills and attention to detail.
  • Basic knowledge of Microsoft Office applications.
  • Willing to work on weekends and holidays.

More Info

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