Customer Service Representative – Healthcare Account
Davao City | Onsite
About The Role
We are hiring Customer Service Representatives for a Healthcare Account in Davao City. This is a great opportunity for fresh graduates, career shifters, and applicants looking to start or grow their career in the BPO industry.
Enjoy paid training from Day 1, competitive salary packages, incentives, and a supportive work environment with opportunities for career growth.
Job Description
As a Healthcare Customer Service Representative, you will assist customers with healthcare-related inquiries, account concerns, claims, and general support through phone, chat, or email.
Responsibilities
- Assist customers with inquiries and concerns
- Provide information about healthcare services and accounts
- Handle customer concerns professionally and efficiently
- Document customer interactions accurately
- Escalate concerns when needed
- Maintain good customer service and communication
Training & Work Setup
- Paid training provided from Day 1
- Training on healthcare tools and customer service processes
- Onsite work setup in Davao City
Qualifications
- High School or Senior High School Graduate
- Open to fresh grads, experience is an advantage
- Good English communication skills
- Basic computer knowledge
- Willing to work onsite in Davao City
Benefits
- Competitive salary package
- Monthly incentives and bonuses
- Paid training from Day 1
- Career growth opportunities
- Friendly and supportive work environment
Apply Now
Start your career in healthcare customer service and join a growing team in Davao City today.