Location: Bridgetowne, Quezon City (Onsite)
Salary: Negotiable
Shift: Shifting Schedule (Includes Weekends & Holidays)
Quick Qualifications
- College Graduate: Open to Freshers (No experience required).
- Undergraduate: Completed 2 years in College + at least 6 months of customer service experience.
- Skills: Above-average English communication, strong problem-solving, and basic MS Office knowledge.
Key Responsibilities
- Assist health insurance members and healthcare providers with coverage, benefits, and claims inquiries.
- Resolve billing discrepancies and guide members through network navigation.
- Document customer interactions accurately while maintaining data privacy.
Perks & Benefits
- 13th & 14th Month Pay
- HMO on Day 1 + Dependent coverage upon certification
- 20% Night Differential
- Life & Accident Insurance
- Government Mandated Benefits (SSS, PhilHealth, Pag-IBIG)
