Contract Duration: 3 months (July - September)
Shift: Mid Shift / Hybrid Setup in BGC, Taguig
Overview
The Benefits Systems Administrator supports the administration of employee benefit programs by managing benefits data, processing system transactions, generating reports, and ensuring accurate delivery of benefits services. The role works closely with clients and global teams to maintain high-quality operations and support ongoing system activities.
Key Responsibilities
- Administer day-to-day benefits system activities for Health & Welfare and Pension plans.
- Process employee, dependent, beneficiary, and election data files.
- Generate payroll/vendor feeds and management reports.
- Process benefit confirmations and related communications.
- Assist with system testing, interfaces, and report validation.
- Maintain process documentation and administration calendars.
- Resolve client inquiries and support ongoing client relationships.
- Participate in project and status meetings to ensure smooth operational delivery.
- Identify process improvement opportunities and support operational excellence initiatives.
- Collaborate with team members to meet service level and quality objectives.
Qualifications
- Strong analytical, problem-solving, and organizational skills.
- Proficient in Microsoft Excel, Word, and Outlook.
- Excellent verbal and written communication skills.
- Ability to manage multiple priorities and meet deadlines.
- Comfortable working independently and within a team environment.
- Experience with benefits administration, HRIS, payroll, or related systems is an advantage.
- Exposure to US and/or UK projects is preferred but not required.
- Bachelor's degree preferred.
- Willing to work on a mid-shift schedule.
Key Skills
Benefits Administration • Data Processing • Reporting & Analytics • HRIS/Payroll Systems • Client Support • Process Improvement • Documentation Management • Quality Assurance • Stakeholder Management
