About FWD Group
FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD's customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.
For more information, please visit
About FWD Life Philippines
FWD Life Insurance Corporation (FWD Life Philippines) launched its commercial operations in September 2014. As of end-2022, FWD Life Philippines ranks 3rd and 6th in terms of Paid-up Capital(1) and New Business Annual Premium Equivalent(2), respectively.
For more information, please visitfwd.com.ph.
1 Statistics Life 2022 Based on Paid-Up Capital
2 Statistics Life 2022 Based on New Business Annual Premium Equivalent
Job Purpose:
The Head of Transformation provides enterprisewide leadership across all technologyenabled and crossfunctional transformation initiatives. Operating in a hybrid model, the role owns delivery for enterprise strategic programs while governing and assuring IT, Operations, and businessunit portfolios. The role ensures execution excellence, strategic alignment, prioritization, and financial stewardship across all transformation investments. It partners with delivery owners across IT, Life Operations, Finance, HR, CX, and Distribution to ensure outcomes, benefits realization, and disciplined execution.
1) Enterprise Strategy Alignment & Transformation Governance
- Lead enterprise transformation cadence (strategic reviews, portfolio alignment, prioritization).
- Ensure all enterprise and IT/Ops initiatives are aligned to strategy, architecture principles, and capacity constraints.
- Define transformation outcomes, KPIs, baselines, and benefits targets for enterprise programs.
2) Enterprise Program Delivery Leadership
- Directly lead delivery of enterprisewide strategic programs (technologyenabled, regulatory, or multiBU).
- Provide delivery assurance and oversight on all IT and Operations portfolios escalate systemic risks, capacity gaps, and crossportfolio dependencies.
- Drive resolution of crossfunctional issues by coordinating accountable delivery leads across IT, Life Ops, and other business units.
3) Portfolio, Project & Change Execution Excellence
- Set minimum standards for delivery frameworks, RAID, reporting, benefits management, and enterprise PMO practices.
- Run enterprise portfolio governance (intake, prioritization, gating, performance reviews).
- Consolidate enterprise portfolio dashboards with execution KPIs, financials, risks, and impacts for EXCO.
4) Budget & Financial Accountability (Shared/Co-Ownership)
- Co-own transformation budgets with Finance and accountable functional heads.
- Lead OPEX/CAPEX planning for transformation programs challenge assumptions and ensure financial discipline.
- Oversee benefits realization tracking, ROI/TCO reviews, and investment transparency across programs.
5) Executive Stakeholder Management & Cross-Functional Alignment
- Prepare EXCO/SteerCo papers with options, trade-offs, decision impacts, and enterprise risk views.
- Drive alignment across Finance, HR, Risk, Audit, CX, Distribution, and Operations for transformation execution.
- Serve as Chair/Secretary delegate for key governance bodies (Transformation SteerCo, Enterprise Portfolio Reviews).
6) Policy, Risk & Compliance Governance
- Maintain transformation governance policies, delivery standards, and controls.
- Coordinate audit, compliance, regulatory readiness, and remediation with functional owners.
- Strengthen enterprise-wide risk visibility and decision-making through structured governance.
Job Requirements:
- Bachelor's degree in Business, Finance, IT, Engineering, or related field.
- 10+ years in technology/operations governance, portfolio management, strategy execution, or financial planning roles proven ability to influence senior stakeholders and collaborate with EXCO.
- With deep understanding of IT and Operations cost structures, delivery lifecycles, and governance frameworks excellent analytical, executive communication, and board-level presentation skills.
- Executive stakeholder management and influence (EXCO).
- Strategic mindset decision quality under ambiguity instills trust drives engagement builds effective teams.
- Change leadership cultivates innovation ensures accountability balances stakeholder needs.
Privacy Notice
Your privacy is a priority for FWD. The Company keeps your personal information with us in confidence. To know more about how we process your information, kindly refer to our FWD Recruitment Privacy Notice.
FWD has partnered with Talocity Instasolutions Private Limited (Talocity) to manage the initial filtering of candidate's profiles through video interviews, social profile mapping, and video analytics using artificial intelligence engine that is offered within the Talocity platform. The platform evaluates the candidate on the five well-known dimensions as per OCEAN Personality Model that influence occupational success and help understand workplace behavior. For more information, please refer to .
When you apply, FWD will share your name, phone number and email address to Talocity to contact you and conduct the initial screening and profiling process. Shortlisted candidates will then be contacted by FWD for the face-to-face interview.
