C
Head of Sales Operation BA IAPAC
C
- Posted 16 days ago
- Be among the first 10 applicants
Job Description
Company Description
Continental is a leading tire manufacturer and industry specialist. Founded in 1871, the company generated sales of€19.7billion in2025and currently employsaround 78,000people in54countries and markets.
ContiTechis one of the world's leading material experts for industry applications. The Continentalgroupsector offers its customers reliable,safeand convenient industry and service solutions using a range of materials for off-highway applications, on rails and roads, in the air, under and abovethe ground, in industrial environments, for the food sector and the furniture industry. With about20,000 employees (Status as of March 2026) at more than 60 sites globally, and sales of some 6.0billion euros (2025), the global industrial partner is active with core branches in Asia, Europe and North and South America.
Job Description
Sales Performance Management
Monitor customer engagement KPIs (e.g., visit reports) and ensure transparency on target achievement
Drive CRM discipline and data quality (opportunity tracking, pipeline hygiene)
Track pipeline performance (conversion rates, funnel quality) and drive discipline
Monitor order intake performance and initiate structured review cycles
Establish and run regular performance review meetings (pipeline, OI, KPIs)
Maintain Power BI dashboards as single source of truth for leadership reporting
Growth Drivers & Strategic Focus
Monitor execution of key growth drivers across APAC markets
Track distributor and key account performance and target achievement
Translate strategic initiatives into measurable KPIs and action plans
Ensure visibility of market progress and deviations from targets
Commercial Support & Enablement
Manage multi-tier distributor and key account management programs across APAC
Design and administer rebate, incentive, and bonus programs
Support operational pricing in alignment with business frameworks
Participate in key distributor meetings, conventions, and reviews
Customer Management & Governance
Manage customer authorization frameworks
Coordinate customer communication and commercial notifications
Handle and coordinate commercial claims
Support customer escalations in collaboration with sales teams
Systems & Data Management
Own And Optimize Core Sales Systems Landscape
SAP S/4HANA
Salesforce
Microsoft Dynamics / Power BI
Develop and maintain centralized dashboards for all core business metrics
Ensure data consistency and reporting standards across markets
Administration of contracts and agreements with customers
Qualifications
Ready to drive with Continental Take the first step and fill in the online application.
Continental is a leading tire manufacturer and industry specialist. Founded in 1871, the company generated sales of€19.7billion in2025and currently employsaround 78,000people in54countries and markets.
ContiTechis one of the world's leading material experts for industry applications. The Continentalgroupsector offers its customers reliable,safeand convenient industry and service solutions using a range of materials for off-highway applications, on rails and roads, in the air, under and abovethe ground, in industrial environments, for the food sector and the furniture industry. With about20,000 employees (Status as of March 2026) at more than 60 sites globally, and sales of some 6.0billion euros (2025), the global industrial partner is active with core branches in Asia, Europe and North and South America.
Job Description
Sales Performance Management
Monitor customer engagement KPIs (e.g., visit reports) and ensure transparency on target achievement
Drive CRM discipline and data quality (opportunity tracking, pipeline hygiene)
Track pipeline performance (conversion rates, funnel quality) and drive discipline
Monitor order intake performance and initiate structured review cycles
Establish and run regular performance review meetings (pipeline, OI, KPIs)
Maintain Power BI dashboards as single source of truth for leadership reporting
Growth Drivers & Strategic Focus
Monitor execution of key growth drivers across APAC markets
Track distributor and key account performance and target achievement
Translate strategic initiatives into measurable KPIs and action plans
Ensure visibility of market progress and deviations from targets
Commercial Support & Enablement
Manage multi-tier distributor and key account management programs across APAC
Design and administer rebate, incentive, and bonus programs
Support operational pricing in alignment with business frameworks
Participate in key distributor meetings, conventions, and reviews
Customer Management & Governance
Manage customer authorization frameworks
Coordinate customer communication and commercial notifications
Handle and coordinate commercial claims
Support customer escalations in collaboration with sales teams
Systems & Data Management
Own And Optimize Core Sales Systems Landscape
SAP S/4HANA
Salesforce
Microsoft Dynamics / Power BI
Develop and maintain centralized dashboards for all core business metrics
Ensure data consistency and reporting standards across markets
Administration of contracts and agreements with customers
Qualifications
- Minimum Bachelor degree in SCM, Business, Economics or Operations Advanced understanding of sales processes and commercial performance management
- Strong knowledge of CRM systems and data analytics tools
- Understanding of key account and partner business models in industrial B2B
- Significant experience in sales operations, sales management, or commercial excellence roles
- Proven track record in performance management and KPI-driven environments
- Experience working in regional / international organizations
- Leadership experience in cross-functional and cross-cultural environments
- Min. 3 years Intercultural sensitivity is a must
Ready to drive with Continental Take the first step and fill in the online application.
More Info
Key Skills
Data analytics tools
KPI-driven environments
SAP S/4HANA
Commercial excellence
