8> Years working experience with 3 years of experience in patient support or related roles and a proven track record of success in building and leading teams.
Demonstrate ability to grow accounts and build client relationships.
Pharmaceutical or medical devices industry knowledge.
Strong in negotiation and presentation skills
Strong communication skills and building rapport with cross level internal and external stakeholders.
Able to create coherent and persuasive presentations with proficiency in Word, Excel,
Outlook, and Power Point.
Strong in catching customer needs.
Minimum of 3 years of experience in patient support or related roles, with a proven track record of success in building and leading teams.
Strong understanding of patient support programs, including medication adherence, affordability, and patient access.
Excellent leadership and communication skills, with the ability to collaborate effectively across cross-functional teams.
Proven ability to develop and execute strategic initiatives that drive positive patient outcomes.
Experience in acquiring new clients and providing support to pharmaceutical and medical device companies is highly desirable.
Familiarity with relevant regulations and guidelines, such as HIPAA, GDPR, and pharmaceutical industry compliance standards.
Strong analytical and problem-solving skills, with the ability to leverage data and insights to inform decision-making.
Passion for improving patient care and experience.
Job Description:
Open access to potential clients in build C-suite relationship.
Achieve growth and meet sales targets.
Understanding ROI management in each initiative.
Understanding segmentation and pipeline development.
Build and lead a high-performing team of patient solutions specialists, ensuring they have the necessary resources and training to deliver exceptional supports to the related parties.
Develop and implement patient support programs that promote medication adherence, affordability, and overall patient satisfaction.
Collaborate with internal stakeholders to align patient support initiatives with overall business goals.
Acquire new clients by identifying and targeting pharmaceutical and medical device companies that could benefit from our patient support programs
Act as a trusted advisor to pharmaceutical and medical device clients, providing guidance and expertise in developing patient support strategies tailored to their products and therapeutic areas.
Assist clients in designing and implementing patient journey programs that optimize patient outcomes and improve patient satisfaction.
Continuously assess and improve patient support services based on patient feedback, market trends, and regulatory requirements.
Monitor key performance indicators and metrics to evaluate the effectiveness of patient support programs and identify areas for improvement.
Stay abreast of industry trends and best practices in patient support and leverage this knowledge to drive innovation and continuous improvement.
Foster relationships with external stakeholders, such as patient advocacy groups and healthcare providers, to gain insights and gather feedback on patient support initiatives.
Ensure compliance with relevant regulations, guidelines, and industry standards pertaining to patient support programs.
