Head of Leads Qualification

1-3 Years

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Early Applicant

Job Description

Take on a leadership role by formulating and executing strategic plans in line with company objectives
Set and ensure the reach of relevant team KPIs to help maintain excellent performance
Develop and execute data-driven strategies for high-quality lead generation and qualification
Provide live chat support for leads inquiring about the product
Engage with leads to gather necessary information and qualify them as sales prospects
Persuade qualified leads to book and schedule demo sessions with the sales team
Efficiently manage and coordinate internal team schedules, meetings, and demo sessions
Conduct follow-ups through calls, chats, and text messages to nurture leads and ensure they attend scheduled demos
Act as a liaison between leads and the sales team, ensuring seamless communication
Maintain accurate records of lead information, schedules, chat and call progress, and other relevant data using trackers and databases

Minimum Qualifications

1-2 years of leadership experience in leads coordination, customer support, scheduling, or a related field
Exceptional communication and interpersonal skills
Ability to identify sales opportunities and persuade potential clients
Strong organizational and multitasking skills with meticulous attention to detail
Proficiency in using chat, call, and scheduling tools
Enthusiastic, proactive, and self-motivated
Experience in database management and tracking
Proficiency in Excel or Google Sheets is advantageous
Knowledge of UTAK POS and its features is a plus