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MicroSourcing

Head of Facilities Maintenance (Retail/QSR environment)

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Job Description

Discover your 100% YOU with MicroSourcing!

Position: Head of Facilities Maintenance (Retail/QSR environment)
Location: Global One, Eastwood, Quezon City
Work setup & shift: Onsite | Day shift

Why join MicroSourcing

Youu0027ll have:

  • Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
  • A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
  • Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
  • Career Growth: Take advantage of opportunities for continuous learning and career advancement.
  • Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role:
As the Head of Facilities Maintenance, you will support the needs of the retail group and their service station operators across Astron and United Petroleum, liaising closely with Retail Operations to ensure optimum facilities management services are delivered across the national retail network.

You will:
  • Implement and continuously improve a facility management service which will include ad hoc maintenance, proactive and preventative maintenance and capital works across a national network of retail service stations and other UP assets including fuel systems
  • Manage services providers and contractors to ensure business continuity with minimal disruption to the retail network
  • Coordinate Fuel system and Signage/Branding maintenance
  • Developing and proposing planned maintenance programs that will deliver a commercial and/or operational benefit to the business
  • Budget planning, analysis and reporting
  • Maintain positive contractor relationships through various communication channels
  • Maintain and manage the CMMS systems ensuring all assets are accounted for and work orders processed according to team KPIu0027s
  • Ensure the delivery of on-site services are performed to OH&SE guidelines
  • Promote department as first point of contact regarding maintenance issues and solutions
  • Liaising with internal Property, Real Estate, Construction, Signage and Repairs and Maintenance staff
  • Provide process and cost efficiencies
  • Innovation and lateral thinking in delivering technical solutions
  • Work closely with the Retail Operations Group to improve services and processes in order to meet business requirements
  • Timely rectification of works
  • Proactive management of sub-contractors and third parties
  • Proactively reviewing and monitoring all work orders

What You Need:
Non-negotiables
  • 10 years+ of Facilities Maintenance experience - Preferably within a national retail environment
  • Relevant multi-site experience in Quick Service Restaurant (QSR) type environment.
  • Previous experience leading a facilities team of 8+ team members
  • Continuous improvement focused Trade background with engineering.
  • Oversee a large store count of sites, and large Work Order volume management
  • Extensive Team Management experience in Facilities Maintenance / Repairs and Maintenance environment. Experience with general R&M / reactive maintenance
  • Vendor and Contract Management - understand, oversee, and direct engagements with TP contractors.
  • Strong computer skills-MS Office, email, and experience with CMMS (Required)
  • Design, implement, manage, and report on KPI's.

Preferred skills/expertise
  • Ability to interpret pricing and quotations.
  • Demonstrated team improvement capability.
  • Previous exposure to the Petroleum and/or convenience retail industries.
  • Competence in reading building plans.
  • Technical knowledge of building and service station operations.

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About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our companyu0027s strength lies in our peopleu0027s diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - itu0027s our commitment. Our way of life. Here, we donu0027t just accept your unique authentic self - we celebrate it, valuing every individualu0027s contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

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More Info

About Company

Founded in 2006, we pioneered a new way of offshoring. This model involves setting up an overseas division of your company and getting a local specialist to handle facilities, IT, labor laws, recruitment and HR, while you retain control over quality and productivity. Today, we&#8217&#x3B;re still one of the largest and most experienced offshoring providers in the Philippines, with 400+ active clients and 6,000+ employees. We operate within purpose-built, class-A facilities that are strategically located for access to Manila&#8217&#x3B;s most talented people. We&#8217&#x3B;re backed by our Australian parent company, Probe and we&#8217&#x3B;re ISO certified.

Job ID: 143835587