Head of Creative

About the role

We're hiring a Head of Creative to raise the quality of our design work, scale it with AI, and train the team to do both. This is a leadership role built around one-to-many output: you'll lift the standard across every account through systems, training and a small team, not by owning a single client's creative yourself.

You'll lead 2 to 5 designers and creatives working on ecommerce paid ads and email for brands we grow.

What you'll do

• Raise the creative bar. Set and enforce the design standard for ecommerce emails and paid ads across all client accounts, and review work before it ships.
• Scale creative with AI. Build AI-assisted workflows, prompts and templates that let the team produce more high-quality creative in less time.
• Lead and develop the team. Manage 2 to 5 direct reports through regular 1:1s, feedback and clear growth plans.
• Train on craft and operations. Run training on both creative skills (layout, hierarchy, conversion-focused design) and operational ones (briefs, handoffs, turnaround, QA).
• Build repeatable systems. Create the playbooks, design systems and review processes that let quality hold up as volume grows.
• Partner across teams. Work with strategists and copywriters so design, copy and strategy land as one.

What we're looking for

• At least 5 years of creative experience in ecommerce, covering paid ads, email, or both.
• An ecommerce portfolio showing work that was built to sell. This is required to apply.
• Proven leadership with a one-to-many mindset: you lift a team's output rather than hold onto your own accounts.
• Experience managing, or ready to manage, 2 to 5 direct reports.
• Hands-on use of AI tools in a creative workflow, and curiosity to push them further.
• Comfort teaching others, from design fundamentals to day-to-day operations.

This role isn't for you if

• Your background is mainly in traditional corporate or brand agencies without ecommerce work.
• You don't have an ecommerce portfolio to share.
• You'd rather own one account's creative end to end than lead and scale a team's output.